SolarGrade Knowledge Base

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INSPECTIONS

Completing & Syncing an Inspection

**This action is critical for inspectors. If the data is on your device and has not synced with the server, we do not have access to that information.

When you have completed the inspection in the field, be sure to sync your mobile device with the server.

To sync issues:

  • Pull down during an inspection
  • Return to the inspection details page and select the sync button

To sync photos:

  • Return to the inspection details page and select the sync button

You know that you have synced properly when there are 2 checkmarks and the text “all items synced” and “all photos synced” when you navigated to the inspection details page.

If you encounter sync issues:

  • Select the menu button (3 horizontal lines in the top left corner of the app)
  • Tap Cloud Sync. This page will show you which issues or photos have not synced.