SUPPORT CENTER
Accounts & Billing
1. Billing Structure
SolarGrade is billed with a Software as a Service (SaaS) structure. Subscriptions are typically billed monthly, but there is an annual option as well. The subscription pricing is based on value-add pricing.
There are three subscription levels: pro, business, and enterprise. More information about subscription and pricing details can be found on the SolarGrade pricing page.
There are two account types on SolarGrade:
- Registered
- Non-registered
Accounts can be independently registered or invited to a company or team space. Users can be invited to multiple spaces, allowing them to segment their work between different teams and companies.
For example:
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- John is a 3rd party inspector working for both Company A and Company B and has access to both their spaces.
- Paul is a director and has access to both Company A’s EPC and O&M spaces.
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2. Customizing Your Company Account
- In the top menu bar of SolarGrade.io, select the avatar icon
- Select the CHANGE ACCOUNT button from the drop-down menu
- Click the three vertical dots in the top right corner of your account tile and then select EDIT COMPANY PAGE
- Upload your company logo and rename the company account
- Then click SAVE